🔖 Admin Page Redesign

Overview

HN Power is a suite of products that enable club owners and operators to manage their nutrition club businesses.

Currently, more than 50% of club owners/operators also sell products outside of clubs. In order to document orders, non-club owners must use a separate tool. We decided to expand the HN Power application to accommodate for all types of users who perform transactions inside and outside of the club.

Objective

With the additional capability, I was tasked to leverage usability findings, data analytics, feedback received in various communication channels along with our own data to create an entirely new experience that could be validated with testable prototypes.

Proposed Solution

  • Ensure ADA-compliant components replace legacy designs
  • Establish content hierarchy to prioritize actions and create visibility of new capabilities
  • Integrate design consistency to instill trust and elegance throughout the experience

Lead UX Designer

Research Synthesis
Prototypes
Interaction Design Direction
Functional Specification

Key Benefits

  • Established content hierarchy for visibility of new and key features
  • Increased visual legibility for more usability
  • Updated legacy designs to match familiar native patterns to promote trust

 

LEGACY DESIGN

 

 

METRICS

 

Data_Hotspots
Data_Percentages

 

DATA ANALYSIS

 

    • Users mistakenly click on the tile or image and club info thinking that these elements were hyperlinked
    • Users are interacting with modes and buttons
    • Cash Register has the highest click rate, which makes sense for a point-of-sale tool to be utilized most frequently relative to other modes, which do not encompass mandatory, daily tasks

 

NEW PROPOSED DESIGN

 

🥤 Item Menu Management
🪷 Customer Wellness Profile